Southfield Import / Redford Auto Repair
Automobile · General Auto Repair

Southfield Import / Redford Auto Repair

20201 Eight Mile W, Detroit, Michigan, 48219

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This shop is a mixed bag. Many customers love the fast, affordable service and friendly staff, often citing quick turnarounds for major repairs. However, there are serious allegations regarding lack of accountability for damages, poor diagnostic accuracy, and aggressive sales tactics. It seems to be a hit-or-miss experience depending on the specific repair and staff member involved.

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We analyze 76 public reviews for Southfield Import / Redford Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Document your vehicle's condition with photos before dropping it off to ensure accountability.

Financing available
Same-day service options
Pros & Cons

✓ What Works Well

  • Fast turnaround times
  • Affordable pricing
  • Friendly front office staff

✗ Areas to Improve

  • Lack of accountability for damages
  • Inconsistent repair quality
  • Reports of dishonest billing
Frequently Asked Questions
  • Do they offer financing?
  • Are they reliable for major engine work?
  • Why did the repair fail?
User Feedback

Great service and very fast

They damaged my car and refused to pay

Honest work and fair prices