Southfield Kid’s Dentist
18900 W 10 Mile Rd, Southfield, Michigan, 48075
Parents generally rave about the staff's patience and ability to handle anxious or neurodivergent children. The office is described as clean, efficient, and kid-friendly with fun touches like treasure chests. However, some families report significant frustration with administrative errors, scheduling cancellations, and occasional rude interactions at the front desk. While the clinical care is often top-notch, the back-office organization seems to be a pain point for some.
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If you have a child with sensory needs, mention it during booking; the staff is highly praised for their handling of non-verbal or autistic patients.
✓ What Works Well
- Exceptional patience with neurodivergent children
- Clean and kid-friendly environment
- Efficient and quick procedures
✗ Areas to Improve
- Frequent scheduling and administrative errors
- Long wait times for appointments
- Inconsistent front desk professionalism
- Do you accept my insurance?
- How long is the wait for a new patient appointment?
Staff is great with kids but the front desk needs better organization.
Clinical care is spot on, but administrative issues are frustrating.
Great for special needs children who need extra patience.
- Category Health & Medical
- City Southfield
- State Michigan
- Postcode 48075
- Country United States
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