Southfield Pediatric Physicians, PC
31500 Telegraph Rd, Suite 105, Bingham Farms, Michigan, 48025
Parents generally love the pediatricians at this practice, noting their thoroughness and genuine care for children. However, there is a significant divide regarding the office staff. Many parents report rude, condescending, and dismissive behavior from the front desk, which has led some to consider switching practices despite the high quality of medical care.
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If you have concerns, try to communicate directly with the nursing staff or doctors, as the front desk can be a bottleneck.
✓ What Works Well
- Caring and knowledgeable pediatricians
- Kid-friendly environment
- Easy scheduling for sick visits
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and collection issues
- Dismissive attitude toward parental concerns
- Is the staff always this rude?
- How do I get my child's records?
Doctors are amazing, but the front desk ruins it.
Great care, but the admin side needs a total overhaul.
We love the doctors, but the office experience is stressful.
- Category Health & Medical
- City Bingham Farms
- State Michigan
- Postcode 48025
- Country United States
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