Southlake Dermatology
431 E State Hwy 114, Suite 300, Southlake, Texas, 76092
Patients generally rave about the clinical expertise and warm bedside manner of the providers, often describing them as family. The office environment is frequently praised for being modern and clean. However, a recurring pain point is the billing department, with several patients reporting frustration over insurance handling and unexpected charges. While the medical care is top-notch, the administrative side leaves some feeling like just another number.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not always catch policy changes.
✓ What Works Well
- Exceptional medical expertise
- Warm and personable staff
- Modern, clean office environment
✗ Areas to Improve
- Inconsistent billing practices
- Occasional long wait times
- Communication gaps regarding insurance
- Why was I charged for a visit that should be covered?
- How do I get a copy of my records?
Clinical care is spot on and very professional.
Billing department needs a serious overhaul.
Wait times can be hit or miss.
- Category Health & Medical
- City Southlake
- State Texas
- Postcode 76092
- Country United States
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