21832 Cactus Ave, empty, Riverside, California, 92508
Patients generally hold the doctors at Southland Arthritis in high regard, particularly Dr. Sureen and Dr. Colburn, for their knowledge and compassionate care. The clinical staff is often praised for being helpful. However, there is a consistent pattern of complaints regarding the front office staff, who are frequently described as rude, dismissive, and difficult to reach by phone.
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✓ What Works Well
✗ Areas to Improve
Doctors are 5 stars, but the front office is a mess.
They never answer the phone.
Dr. Sureen is the best rheumatologist I've seen.