Health & Medical · Dental Clinic

Southshore Family Dentistry

1431 S Woodland Ave, Michigan City, Indiana, 46360

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

Patients often describe the staff as very helpful and the dentists as skilled, especially with complex procedures. There is a strong sense of gratitude for the painless extractions. However, there are recurring complaints about scheduling reliability, long wait times, and billing errors. It is a place where the clinical care is often good, but the administrative side can be frustrating.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Confirm your appointment the day before and keep your own records of all payments made.

Complex procedure experts
Administrative challenges
Pros & Cons

✓ What Works Well

  • Painless extractions
  • Skilled and knowledgeable dentists
  • Helpful and kind staff

✗ Areas to Improve

  • Scheduling and appointment cancellations
  • Long wait times
  • Billing and insurance confusion
Frequently Asked Questions
  • Why was my appointment cancelled?
  • How do I resolve a billing error?
User Feedback

Great clinical care, but the front office is a mess.

Dr. Mutasem is fantastic and very gentle.

Frustrating scheduling issues.

Location Details
Street: 1431 S Woodland Ave
State: Indiana
Postcode: 46360
Country: United States
Location
1431 S Woodland Ave, Michigan City, IN 46360
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.