Southwest Allergy & Asthma Center - Frisco
12950 Dallas Pkwy, Suite 700, Frisco, Texas, 75033
Southwest Allergy & Asthma Center in Frisco receives mixed reviews. While many patients praise the medical expertise and bedside manner of Dr. Santilli and Madiha Hussain, there are frequent complaints about administrative issues, including long wait times for allergy shots, difficulty reaching the office by phone, and poor communication regarding appointments. The clinical care is often rated highly, but the administrative experience is a major pain point.
If you are getting allergy shots, try to go during off-peak hours to avoid long wait times.
✓ What Works Well
- Dr. Santilli and Madiha Hussain are excellent
- Effective allergy and asthma treatment
- Friendly and professional clinical staff
✗ Areas to Improve
- Extremely long wait times for allergy shots
- Difficulty reaching the office by phone
- Poor communication regarding appointments
- Why is the wait for shots so long?
- How do I reach someone by phone?
- Why was my appointment canceled without notice?
Great medical care, but the admin is a nightmare
Impossible to get a hold of anyone
They are quick to charge but slow to follow up
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75033
- Country United States
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