Southwest Celebrity Smiles
9515 Gateway Blvd W, Suite B, El Paso, Texas, 79925
This practice is highly polarizing. While many patients praise the friendly staff and the care provided by specific dentists, others report significant issues with billing, upselling, and administrative communication. The office is often described as feeling more like a business than a patient-centered practice, leading to mixed reviews.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm insurance coverage before any procedure.
✓ What Works Well
- Friendly and professional staff
- Convenient location
- Some dentists are very skilled
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Inconsistent staff professionalism
- Why was I charged for a service I didn't receive?
- Is the office kid-friendly?
Mixed experiences
Billing is a major pain point
Some staff are great, others are rude
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79925
- Country United States
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