Southwest ENT Consultants
1600 Medical Center St, Suite 101, El Paso, Texas, 79902
The doctors at this clinic are generally praised for their expertise and surgical skills. However, the administrative side of the practice is a significant source of frustration for many patients. Reports of unanswered phones, long wait times, and poor communication are common, which often overshadows the quality of the medical care provided.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent matter, try visiting the office in person, as phone communication is unreliable.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective surgical outcomes
- Professional clinical staff
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times for appointments
- Poor administrative management
- Why is it so hard to get a call back?
- Are the wait times always this long?
Great doctors, but the office staff is a nightmare.
I love the doctor, but I'm looking for a new office due to the admin issues.
If you can get past the front desk, the care is excellent.
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79902
- Country United States
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