Southwest Eye Care Chaska
1200 Chaska Creek Way, Suite 110, Chaska, Minnesota, 55318
The clinic is generally praised for its medical care, with many patients highlighting the expertise and kindness of the doctors. However, there is a strong undercurrent of dissatisfaction regarding the administrative and billing departments. Patients frequently report difficulty reaching staff, unresolved billing issues, and a lack of follow-through on administrative tasks.
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If you have a billing issue, try to visit the office in person as phone support is often unresponsive.
✓ What Works Well
- Knowledgeable and professional doctors
- Friendly and welcoming clinical staff
- Modern and clean facility
✗ Areas to Improve
- Poor administrative and billing support
- Difficulty reaching staff by phone
- Strict appointment policies
- Why can't I get a call back from billing?
- Is this procedure actually necessary?
Great doctors, but the office management is a disaster.
I love the care, but I'm done with the billing headaches.
The staff is friendly, but the phone system is useless.
- Category Health & Medical
- City Chaska
- State Minnesota
- Postcode 55318
- Country United States
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