Southwest Hand and Microsurgery: Robert Kwon, MD
3108 Midway Rd, Suite 103, Plano, Texas, 75093
Dr. Robert Kwon is a highly skilled hand surgeon with many successful outcomes, but his bedside manner is a major point of contention. While many patients praise his surgical precision and efficiency, a significant number of reviews describe him as rude, condescending, and dismissive. The office staff is generally well-regarded, but the doctor's interpersonal style is a polarizing factor.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you value surgical skill over bedside manner, he is a top choice; if you need emotional support, look elsewhere.
✓ What Works Well
- Excellent surgical skills
- Efficient and knowledgeable
- Friendly front desk staff
✗ Areas to Improve
- Rude and condescending bedside manner
- Dismissive of patient concerns
- Billing and administrative issues
- Is he always this rude?
- How long is the recovery for carpal tunnel?
- Are the billing quotes accurate?
Great surgeon, but I felt like an inconvenience.
He fixed my hand, but I didn't enjoy the interaction.
Staff is great, but the doctor needs a lesson in empathy.
- Category Health & Medical
- City Plano
- State Texas
- Postcode 75093
- Country United States
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