Southwest Health Center | University of Michigan Health-West
2215 44th St SW, Wyoming, Michigan, 49519
This health center is a major provider with a wide range of services. While many patients have positive experiences with specific doctors and nurses, there is a significant amount of feedback regarding rude front-desk staff, billing issues, and poor communication. It is a large facility, and the experience can vary greatly depending on the department.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the MyChart portal for scheduling and communication to bypass potential issues with phone staff.
✓ What Works Well
- Excellent pediatricians
- Efficient lab services
- Wide range of services
✗ Areas to Improve
- Rude front-desk staff
- Billing and insurance issues
- Inconsistent communication
- Why is the staff so rude?
- How do I get my records?
The doctors are great, but the front desk is awful.
I love my pediatrician.
Billing is a constant headache.
- Category Health & Medical
- City Wyoming
- State Michigan
- Postcode 49519
- Country United States
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