Southwest Health
1400 Eastside Rd, Platteville, Wisconsin, 53818
Southwest Health is a vital community resource that many patients rely on for high-quality, compassionate care. The staff is frequently praised for being friendly, professional, and dedicated. However, there are notable complaints regarding administrative processes, particularly in the billing department and the emergency room's patient management, which can lead to frustration.
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The medical care is excellent, but keep a close eye on your billing statements and address any issues immediately.
✓ What Works Well
- Friendly, compassionate, and professional staff
- Comprehensive services close to home
- High-quality surgical and primary care
✗ Areas to Improve
- Billing department issues
- Emergency room wait times and management
- Occasional administrative rudeness
- Is the hospital wheelchair accessible?
- How do I resolve a billing issue?
They saved my life.
The billing department is atrocious.
Great care, but the system needs better coordination.
- Category Health & Medical
- City Platteville
- State Wisconsin
- Postcode 53818
- Country United States
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