Southwest Heart PC
2550 Samaritan Dr, Suite 121, Las Cruces, New Mexico, 88001
Patients are divided in their experiences with this cardiology practice. Many praise the medical expertise and bedside manner of specific providers like Dr. Boulware and Dr. Navarrete. However, there are significant and recurring complaints about the front office staff, billing practices, and difficulty in scheduling or getting timely communication. It seems to be a high-volume practice where the quality of care depends heavily on which provider you see.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, ask to speak with the office manager directly to resolve any discrepancies.
✓ What Works Well
- Highly skilled and knowledgeable cardiologists
- Comprehensive testing available on-site
- Some very attentive and caring staff
✗ Areas to Improve
- Rude and unprofessional front office staff
- Billing and insurance confusion
- Difficulty with scheduling and communication
- Why is it so hard to get a call back?
- Are they accepting new patients?
The doctors are great, but the office staff is terrible.
I feel well-cared for by my cardiologist.
The billing process is very confusing.
- Category Health & Medical
- City Las Cruces
- State New Mexico
- Postcode 88001
- Country United States
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