Southwest Pediatric Associates
7900 Ranch to Market Rd 1826, Suite 220, Austin, Texas, 78737
Parents overwhelmingly love the doctors here, often describing them as kind, thorough, and great with kids. The clinical care is top-notch. The main complaint is the front desk, which some parents find dismissive or rude. Despite the admin issues, most families stay because they trust the medical team.
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The after-hours care is a huge benefit; use it to avoid the daytime front desk rush.
✓ What Works Well
- Excellent pediatricians
- Kid-friendly environment
- Great after-hours care
✗ Areas to Improve
- Rude front desk staff
- Difficult scheduling
- Billing inconsistencies
- Why is the front desk so hard to deal with?
- Are the doctors worth the admin hassle?
Doctors are amazing, but the staff needs training.
We stay for the doctors, not the service.
Great care, but the front office is a constant frustration.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78737
- Country United States
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