Home Services · Pool Services

Southwest Pools

512 Cypress Ave, Venice, Florida, 34285

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

Southwest Pools receives mixed reviews. Many customers are very happy with their renovation work and the professionalism of specific technicians like Troy. However, there are significant complaints regarding poor communication, billing issues, and some reports of subpar work. It seems to be a company where the experience depends heavily on the specific team assigned to the job.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating

We analyze 75 public reviews for Southwest Pools using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 65/100
Pro Tip

Request specific technicians if you have had a good experience with them in the past.

Pool renovation and maintenance
Emergency repair services
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable technicians
  • Great renovation results for many
  • Responsive to some emergency calls

✗ Areas to Improve

  • Billing and communication issues
  • Inconsistent quality of work
  • Some reports of poor customer service
Frequently Asked Questions
  • Are their quotes transparent?
  • Do they handle pool maintenance?
  • What is their warranty policy?
User Feedback

Troy is the best, very knowledgeable.

Great renovation, but communication was lacking.

Be careful with the billing, get everything in writing.