708 S Bibb Ave, empty, Eagle Pass, Texas, 78852
Southwest Texas Eyecare is generally well-regarded for its friendly staff and professional doctors. Many patients appreciate the personalized care and the effort the staff makes to accommodate needs, especially for children. However, there are significant complaints regarding long wait times, poor communication, and occasional rudeness from the optical department staff. While the clinical care is often praised, the administrative and optical service side can be inconsistent.
If you have a busy schedule, try to book the first appointment of the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the wait is too long.
The staff is so kind and patient with my kids.
I'm going elsewhere because of the service.