Southwood Smiles Dental Care
242 Southwoods Dr, Columbia, Illinois, 62236
Southwood Smiles Dental Care has a mixed reputation. While some patients praise the gentle care and friendly staff, others feel the practice is overly focused on profit, citing unnecessary procedures and aggressive upselling. Billing transparency is a recurring pain point, with several patients reporting confusion over insurance coverage and unexpected costs.
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If they recommend a 'deep cleaning,' verify the necessity with your insurance or a second opinion.
✓ What Works Well
- Friendly and helpful staff
- Gentle care for anxious patients
- Cash discounts available
✗ Areas to Improve
- Aggressive upselling of unnecessary work
- Billing and insurance confusion
- Inconsistent communication
- Why do I need a deep cleaning instead of a regular one?
- Are your estimates accurate?
Good for routine care, but watch the bill
Staff is kind but corporate focus is evident
Get a second opinion for major work
- Category Health & Medical
- City Columbia
- State Illinois
- Postcode 62236
- Country United States
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