250 Debartolo Pl, Boardman, Ohio, 44512
The feedback for Southwoods Pain & Spine Center is highly polarized. Many patients report life-changing relief from injections and praise the professionalism of specific doctors like Dr. Grisafi and Dr. McGrath. However, a significant number of patients express deep frustration with administrative issues, including billing disputes, long wait times, and perceived lack of empathy from the front desk. Some patients feel the practice is more focused on profit than patient care, leading to a mixed reputation.
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Clarify all potential 'hospital fees' and out-of-pocket costs with the billing department before your procedure.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the billing department is a nightmare.
Finally found relief for my back pain.
Felt like a number, not a person.