Spa & Nails
Personal Care · Nail Salon

Spa & Nails

6488 York Rd, Cleveland, Ohio, 44130

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

This salon has a very mixed reputation, with many clients noting a decline in quality and service under new management. While some still enjoy their visits and praise the new owners, there are frequent complaints about poor communication, rushed services, and unprofessional behavior. It seems to be a salon where the experience can vary greatly depending on the technician and the day.

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We analyze 73 public reviews for Spa & Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 78/100
Staff Behavior 65/100
Pro Tip

Try to book with Judy or Kristi for a more consistent and high-quality experience.

Under new management
Clean environment
Pros & Cons

✓ What Works Well

  • Friendly new owners
  • Clean and relaxing environment
  • Some skilled technicians

✗ Areas to Improve

  • Inconsistent service quality
  • Rushed work during busy times
  • Communication issues
Frequently Asked Questions
  • Do you take walk-ins?
  • Who is the best for nail art?
  • Do you offer pedicures?
User Feedback

Judy is the best.

Hit or miss depending on the tech.

Clean and professional.