928 Carlisle Rd, York, Pennsylvania, 17404
Patients generally like the results of their orthodontic treatment, but there are significant frustrations regarding scheduling and communication. Many parents find it difficult to get appointments, and some report feeling like just another number. While the clinical work is often praised, the administrative side of the practice is a frequent source of complaint.
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If you have a busy schedule, try to book appointments as far in advance as possible, as availability fills up quickly.
✓ What Works Well
✗ Areas to Improve
The results are great, but the scheduling is a nightmare.
The staff is nice, but they are clearly overbooked.
Communication could be much better.