207 E Bockman Wy, Sparta, Tennessee, 38583
Patients generally love the providers, especially Brett Wilson and Amber Moore, for their kindness and thoroughness. However, the clinic is plagued by significant administrative issues, including rude front-desk staff, difficulty reaching them by phone, and problems with prescription refills. Many patients feel that while the medical care is excellent, the office management is a major barrier to a positive experience.
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If you have trouble reaching the office, try visiting in person for urgent matters like prescription refills.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office staff is a nightmare.
I love my provider, but I'm considering leaving due to the admin issues.
Great care, but be prepared for a struggle with scheduling.