Special Care Smiles
1325 PA-315, Suite 1, Wilkes-Barre, Pennsylvania, 18702
This office is highly praised for its work with children, especially those with special needs. The therapy dogs are a huge hit and help calm nervous patients. However, there are some serious concerns raised by parents regarding billing, communication, and the bedside manner of certain staff members, which have led to some very negative experiences.
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If your child has specific needs, communicate them clearly before the appointment and ask for the best provider for your situation.
✓ What Works Well
- Great with special needs children
- Therapy dogs
- Kid-friendly environment
✗ Areas to Improve
- Billing and insurance issues
- Inconsistent staff communication
- Some reports of poor bedside manner
- Do they accept my insurance?
- Can I stay with my child?
The dogs are amazing
Billing is a nightmare
Great for special needs
- Category Health & Medical
- City Wilkes-Barre
- State Pennsylvania
- Postcode 18702
- Country United States
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