314 6th St, Prosser, Washington, 99350
Customers generally rave about the sales team, often highlighting specific staff members who make the buying process feel like a breeze. Many appreciate the no-pressure environment and the willingness of staff to go the extra mile, even delivering vehicles to homes. However, the service department has a mixed reputation, with some users reporting frustration over communication delays and perceived lack of transparency in repairs. While many find the dealership a top-tier spot, others have felt burned by service issues or financing confusion. Overall, it is a hit-or-miss experience depending on whether you are buying a car or getting one fixed.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for specific sales staff mentioned in positive reviews to ensure a smoother experience.
✓ What Works Well
✗ Areas to Improve
Sales team is spot on and makes the process easy.
Service department needs to improve their communication.
Great bang for the buck on trade-in values.