Health & Medical · Primary Care

Spectrum Healthcare Group

3633 Crossings Dr, Prescott, Arizona, 86305

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Spectrum Healthcare Group is currently facing significant criticism regarding administrative efficiency and communication. While some patients still have positive experiences with specific providers, many report long wait times, difficulty reaching staff, and frustration with the virtual-first approach. It's a practice that seems to be struggling with growth and service quality.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 25/100
Pro Tip

If you need a prescription refill, start the process weeks in advance.

Virtual-first focus
High administrative friction
Pros & Cons

✓ What Works Well

  • Some providers are very attentive
  • Convenient virtual options
  • Friendly staff (when reachable)

✗ Areas to Improve

  • Extremely difficult to reach by phone
  • Long wait times for appointments
  • Poor administrative communication
Frequently Asked Questions
  • Why can't I get a live person on the phone?
  • How do I get my lab results?
User Feedback

Impossible to get an appointment.

Dr. Rast is great, but the office is a mess.

Customer service has gone downhill.

Location Details
Street: 3633 Crossings Dr
City: Prescott
State: Arizona
Postcode: 86305
Country: United States
Location
3633 Crossings Dr, Prescott, AZ 86305
Quick Info
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