Spectrum Medical Care Center
52 E Monterey Way, Phoenix, Arizona, 85012
Spectrum Medical is highly praised for its inclusive and safe environment. Patients consistently highlight the non-judgmental nature of the providers, particularly Dr. Grossman and Ethan Nguyen. While there are some complaints about administrative hurdles and phone responsiveness, the clinical care is widely considered top-tier. It is a preferred choice for those seeking gender-affirming care and HIV management.
We analyze 74 public reviews for Spectrum Medical Care Center using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for communication rather than calling, as phone lines are often busy.
✓ What Works Well
- Safe and inclusive environment
- Highly knowledgeable and compassionate providers
- Efficient clinical care
✗ Areas to Improve
- Difficulty reaching the office by phone
- Occasional billing and referral issues
- Some administrative staff can be dismissive
- Do they accept my insurance?
- How do I get a refill on my medication?
- Is this a safe space for trans patients?
Dr. Grossman is thorough and compassionate.
The staff makes you feel like a human, not a number.
Phone system needs improvement.
- Category Health & Medical
- Neighborhood Midtown
- City Phoenix
- State Arizona
- Postcode 85012
- Country United States
