Spectrum Store
Professional Services · Telecommunications

Spectrum Store

3100 Elida Rd, Lima, Ohio, 45805

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Spectrum in Lima is a source of significant frustration for many customers. Common complaints include long wait times, poor customer service, and unreliable internet speeds. While some individual employees are praised for being helpful, the overall company experience is often described as a headache. It's a service many feel forced to use due to lack of alternatives.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Spectrum Store using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 40/100
Communication 35/100
Pro Tip

Use their online reservation system to schedule an appointment; it will save you from waiting in the long walk-in line.

Internet & Mobile
Reservation System
Pros & Cons

✓ What Works Well

  • Some helpful individual staff
  • Reservation system for faster service
  • Convenient store location

✗ Areas to Improve

  • Long wait times
  • Unreliable internet service
  • Poor customer service
Frequently Asked Questions
  • How do I cancel my service?
  • Why is my bill so high?
  • Is there a faster internet provider?
User Feedback

Worst service ever, stay away.

Wait times are embarrassing.

Staff is okay, but the company is a headache.