14346 Warwick Blvd, Newport News, Virginia, 23602
Spencer Dental faces significant criticism regarding organization, wait times, and communication. While some patients report positive interactions with specific providers, the collective voice points to a chaotic administrative environment. Many users feel like 'just a number' and express frustration over billing issues and appointment cancellations. It is a high-volume practice that struggles to maintain consistent quality and patient satisfaction.
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✓ What Works Well
✗ Areas to Improve
The wait times are consistently over an hour.
Communication from the front desk is lacking.
Some patients feel the care is rushed.