Spencer Dental & Braces
3824 Mechanicsville Tpke, Richmond, Virginia, 23223
This practice is extremely polarizing. While some patients appreciate the friendly staff and convenient location, there are numerous, severe complaints about long wait times, overbooking, poor communication, and billing errors. Many patients feel the office is more focused on volume than quality care.
We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this office, be prepared for long waits and double-check all billing statements.
✓ What Works Well
- Friendly staff
- Convenient location
- Good with kids
✗ Areas to Improve
- Extremely long wait times
- Overbooking and rushing
- Poor communication and billing errors
- Why is the wait so long?
- Why was I billed for this?
- Can I get an appointment sooner?
They schedule 10 patients an hour.
The staff is nice, but the office is a chop shop.
I waited 3 hours for a cleaning.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23223
- Country United States
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