650 Henderson Dr, Suite 504, Cartersville, Georgia, 30120
Dr. Spencer is widely regarded as a caring and skilled physician, but the practice is severely hampered by its front-office staff. Patients frequently report rude behavior, poor communication, and significant issues with prescription refills. While the clinical care is often described as top-tier, the administrative failures are causing many long-term patients to seek care elsewhere.
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If you have trouble with refills, try to speak directly with the nursing staff rather than the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Spencer is great, but the front office is a nightmare.
I love the care, but I can't deal with the staff anymore.
Great doctor, but the admin side is driving patients away.