Spencer Smith, DO
5901 E Fowler Ave, Suite 100, Tampa, Florida, 33617
Dr. Spencer Smith is widely praised for his bedside manner, patience, and surgical skill. Patients feel heard and reassured by his approach. However, the front desk and scheduling staff at the Florida Orthopaedic Institute are a frequent source of complaint, with reports of poor communication, long wait times, and difficulty reaching the office. Despite the administrative issues, the surgical outcomes and medical care are highly rated.
We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the front desk, try to communicate directly with the doctor's clinical team or PA.
✓ What Works Well
- Dr. Smith is kind and patient
- Excellent surgical outcomes
- Thorough explanations
✗ Areas to Improve
- Poor front desk communication
- Long wait times
- Difficulty with scheduling
- Why is it so hard to reach the office?
- Is the wait time always this long?
- How do I prepare for surgery?
Dr. Smith is a rock star, but the office staff is a headache.
Great care, but be prepared for administrative hurdles.
Worth the wait for the quality of care.
- Category Health & Medical
- City Tampa
- State Florida
- Postcode 33617
- Country United States
readers daily.