13642 Research Blvd, Austin, Texas, 78750
Spicewood Dermatology is a well-regarded practice with many long-term patients who praise the doctors and aestheticians for their skill and care. However, there is a recurring theme of frustration regarding administrative issues, including long wait times for appointments, billing errors, and perceived rudeness from the front desk staff.
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If you have a billing issue, ask to speak with a manager immediately rather than relying on the general call center.
✓ What Works Well
✗ Areas to Improve
Great care, but the admin is a headache.
I felt like a number in a factory.
Billing is confusing and unresponsive.