Spinal Diagnostics
7600 SW Mohawk St, Building J, Tualatin, Oregon, 97062
This clinic has a polarized reputation. Many patients report life-changing relief from chronic pain thanks to Dr. Heros and his team, praising their professionalism and thoroughness. Conversely, a vocal group of patients describes a nightmare experience with administrative staff, billing issues, and a lack of follow-up. It appears the clinical care is strong, but the office management is a major pain point.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Effective pain management treatments
- Dr. Heros is highly skilled and attentive
- Compassionate nursing staff
✗ Areas to Improve
- Poor administrative and billing support
- Difficulty reaching the office by phone
- Inconsistent communication regarding referrals
- Why is my insurance not being billed correctly?
- How can I get a follow-up appointment?
Great doctors, but the office is a disaster
Finally pain-free after years of searching
Billing department is impossible to deal with
- Category Health & Medical
- City Tualatin
- State Oregon
- Postcode 97062
- Country United States
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