Spine & Sports Medical Group
429 Llewellyn Ave, Suite 207, Campbell, California, 95008
The medical team at Spine & Sports Medical Group receives high praise for their clinical expertise and compassionate care. However, the patient experience is frequently marred by billing issues, administrative errors, and perceived lack of transparency regarding fees. While the doctors are seen as top-tier, the front office operations often frustrate patients.
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Always verify billing rates and potential convenience fees before your appointment.
✓ What Works Well
- Highly skilled and caring doctors
- Effective non-surgical pain management
- Clear explanations of treatment plans
✗ Areas to Improve
- Confusing and stressful billing practices
- Rude or unhelpful front desk staff
- Unexpected convenience fees
- Why are there extra fees for simple visits?
- How can I get a clear answer on my bill?
Doctors are gems, but the billing office is a headache.
Great medical care, but watch out for hidden costs.
Staff needs better training on customer service.
- Category Health & Medical
- City Campbell
- State California
- Postcode 95008
- Country United States
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