Spine Team Texas - Rockwall
3142 Horizon Rd, Suite 100, Rockwall, Texas, 75032
Patients often praise the surgical outcomes and the expertise of the doctors. However, there is a strong undercurrent of frustration regarding the administrative side, including billing practices, long wait times, and difficulty reaching staff. Some patients feel the office is overly focused on volume, leading to a less personal experience.
We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
Document every interaction regarding billing and referrals to avoid future headaches.
✓ What Works Well
- Excellent surgical outcomes
- Knowledgeable specialists
- Clean facility
✗ Areas to Improve
- Billing and refund issues
- Long wait times
- Impersonal administrative process
- Why is the billing process so confusing?
- How can I get a call back from the office?
Great surgeon, but the office staff is a nightmare.
They treat you like a number.
Surgery changed my life, but the admin is frustrating.
- Category Health & Medical
- City Rockwall
- State Texas
- Postcode 75032
- Country United States
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