1545 E Southlake Blvd, Suite 100, Southlake, Texas, 76092
Spine Team Texas has a polarized reputation. Many patients are very happy with the clinical care provided by doctors like Dr. Lam and Dr. Patel, praising their expertise and thoroughness. However, there is a significant volume of complaints regarding administrative issues, including poor communication, scheduling errors, and billing concerns, which some patients find very frustrating.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical care is excellent; be persistent with phone communication and keep records of all billing.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office communication needs work.
I finally found relief for my back pain.
Communication is a major pain point.