1330 N Washington St, suite 4200, Spokane, Washington, 99201
Patients are generally satisfied with the medical care and expertise provided by the doctors. Many feel well-cared for and appreciate the thoroughness of the exams. However, there are significant and recurring complaints about administrative issues, including difficulty reaching the office by phone, long wait times, and billing confusion, which can be a major source of frustration.
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If you have trouble reaching them by phone, try visiting in person or using their online portal for non-urgent requests.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the admin side is a mess.
Excellent care, but phone communication is impossible.
Billing is a headache.