SPORT Orthopedics + Physical Therapy - Frisco, TX
9255 Dallas Pkwy, Ste 120, Frisco, Texas, 75033
Patients generally praise Dr. Berry for his expertise and clear communication, often highlighting successful surgical outcomes. However, the administrative side is a major pain point, with many reports of long wait times, billing confusion, and difficulty reaching staff. While the clinical care is often described as top-tier, the front-office friction leaves many feeling like just another number. It is a mixed bag where the medical skill shines, but the process feels broken.
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Verify your insurance coverage and billing codes directly with your provider before the appointment to avoid surprise collection notices.
✓ What Works Well
- Excellent surgical outcomes
- Knowledgeable and patient doctors
- Effective physical therapy
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance transparency issues
- Long wait times
- Why can't I get my medical records?
- Why am I being billed for separate appointments for different joints?
Clinical care is spot on, but the front office is a mess.
Billing practices feel shady and lack transparency.
Dr. Berry is worth the drive, but be prepared for administrative headaches.
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75033
- Country United States
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