Spring Valley Dental Group
Health & Medical · Dental Care

Spring Valley Dental Group

904 E Hwy 50, O'Fallon, Illinois, 62269

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

Spring Valley Dental Group is widely praised for its beautiful office and the gentle, personable care provided by Dr. Martin and his team. Many patients with dental phobias feel safe and well-cared for here. However, there are recurring complaints about the front office staff being rude or aggressive, and some patients have had issues with billing and scheduling policies.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
17
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 55/100
Pro Tip

Confirm your insurance network status directly with your provider, as office staff may not always have the most current information.

High-end office environment
Excellent for dental phobics
Pros & Cons

✓ What Works Well

  • Beautiful and clean office
  • Gentle care for anxious patients
  • Personable dentists

✗ Areas to Improve

  • Rude front office staff
  • Strict scheduling policies
  • Billing transparency issues
Frequently Asked Questions
  • Do you accept my insurance?
  • What is your cancellation policy?
User Feedback

Dr. Martin is the best

Front desk needs better customer service training

Great for kids and families

Location Details
Street: 904 E Hwy 50
Neighborhood: O'Fallon
City: O'Fallon
State: Illinois
Postcode: 62269
Country: United States
Location
904 E Hwy 50, O'Fallon, IL 62269
Quick Info
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