Spring Valley Ford
2 Joseph Ruva Dr, Spring Valley, Illinois, 61362
Spring Valley Ford has a very mixed reputation. Many customers have had excellent, stress-free experiences with their sales and service teams, praising their professionalism and helpfulness. However, there are also some very strong negative reviews regarding dishonest sales tactics, poor communication, and unresolved mechanical issues. It seems to be a dealership where your experience can vary greatly depending on the staff you work with.
We analyze 70 public reviews for Spring Valley Ford using our data models and filter out spam to highlight only authentic feedback.
If you are buying a used vehicle, have it inspected by an independent mechanic before finalizing the deal.
✓ What Works Well
- Friendly and professional sales staff
- Good service department (for some)
- Easy buying process
✗ Areas to Improve
- Reports of dishonest sales tactics
- Poor communication
- Unresolved mechanical issues
- Are they transparent about vehicle history?
- Is the service department reliable?
- Do they honor their warranties?
Hit or miss dealership.
Make sure to get everything in writing.
Some staff are great, others are not.
- Category Automobile
- City Spring Valley
- State Illinois
- Postcode 61362
- Country United States
