Springfield Modern Dentistry
8404 Old Keene Mill Rd, Springfield, Virginia, 22152
Springfield Modern Dentistry is often praised for Dr. Thai's gentle and professional care, with many patients highlighting the office's modern equipment and friendly staff. However, there are recurring complaints about billing transparency, aggressive upselling of services, and inconsistent communication regarding insurance coverage. While many have a great experience, others feel the billing practices are predatory.
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Always ask for a detailed breakdown of costs and confirm insurance coverage before agreeing to any treatment plan.
✓ What Works Well
- Dr. Thai is gentle and professional
- Modern and clean facility
- Friendly staff
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Inconsistent communication
- Why did my bill change?
- Are these procedures necessary?
- Do you accept my insurance?
Best dental experience ever
Billing system feels predatory
Great for emergency care
- Category Health & Medical
- City Springfield
- State Virginia
- Postcode 22152
- Country United States
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