SRB ObGyn
11945 San Jose Blvd, Building 400, Jacksonville, Florida, 32223
This practice has a highly polarized reputation. Many patients praise the doctors for their expertise, compassion, and life-saving care. However, there are severe, recurring complaints about the office staff's rudeness, aggressive billing practices, and poor communication. Some patients have reported feeling abandoned or mistreated, which significantly impacts the overall patient experience.
If you have a high-risk pregnancy, ensure you have a clear understanding of all financial and communication policies upfront.
✓ What Works Well
- Expert and compassionate doctors
- Clean and professional environment
- Effective surgical care
✗ Areas to Improve
- Rude and aggressive office staff
- Billing and insurance scams
- Poor communication and patient abandonment
- Do you accept my insurance?
- Why was I discharged as a patient?
The doctors are amazing, but the office staff is a nightmare.
I felt abandoned during my high-risk pregnancy.
Great medical care, but the admin side is frustrating.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32223
- Country United States
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