SSM Health Dean Medical Group
3200 E Racine St, Janesville, Wisconsin, 53546
This clinic receives mixed reviews. While many patients appreciate the quality of care from specific doctors, there are frequent complaints about long wait times, administrative disorganization, and difficulty scheduling appointments. The transition to SSM Health has been a source of frustration for some long-term patients. It is a large facility where the experience can vary significantly depending on the department.
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Use the patient portal for scheduling and communication, as phone lines are often overwhelmed.
✓ What Works Well
- Outstanding doctors
- Comprehensive services
- Clean and modern facility
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Difficulty scheduling appointments
- Why is it so hard to get an appointment?
- How do I resolve this billing issue?
The doctors are great, but the office is a mess.
I've been trying to schedule for weeks.
Great care, but the administrative side is frustrating.
- Category Health & Medical
- City Janesville
- State Wisconsin
- Postcode 53546
- Country United States
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