SSM Health Dermatology
1622 Midtown Pl, Midwest City, Oklahoma, 73130
Patients generally like the medical providers, especially Nikki Short and Dr. Hayes, for their knowledge and care. However, the office staff and billing department receive frequent, harsh criticism for being rude and unhelpful. It is a classic case of great clinical care overshadowed by poor front-office management.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before your visit, don't rely on the front desk.
✓ What Works Well
- Knowledgeable and thorough providers
- Fast and efficient appointments
- Effective treatment plans
✗ Areas to Improve
- Extremely rude front desk staff
- Billing and insurance issues
- Poor communication regarding appointments
- Why is it so hard to reach a human?
- Are they in-network with my insurance?
The doctors are lovely, but the staff is horrific.
Great medical care, but the front office makes me want to leave.
Billing is a nightmare.
- Category Health & Medical
- City Midwest City
- State Oklahoma
- Postcode 73130
- Country United States
readers daily.