SSM Health Medical Group
828 SW 4th St, Moore, Oklahoma, 73160
SSM Health Medical Group in Moore is highly polarizing. While some patients have had great experiences with specific providers, many report significant issues with billing, communication, and administrative organization. The transition to a more automated check-in system has been poorly received by some, and there are frequent complaints about long wait times and difficulty reaching staff. The clinical care is often overshadowed by these operational frustrations.
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Keep detailed records of all billing and insurance communications, as administrative errors are frequently reported.
✓ What Works Well
- Some excellent providers
- Clean and modern facility
- Convenient location
✗ Areas to Improve
- Billing and overcharging issues
- Poor phone communication
- Long wait times
- Why am I being billed for this?
- How do I get a human on the phone?
Great doctors, but the administrative side is a nightmare.
Billing issues are constant and frustrating.
Good care, but the office is poorly run.
- Category Health & Medical
- City Moore
- State Oklahoma
- Postcode 73160
- Country United States
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