SSM Health Pharmacy
3210 J D Kethley Rd, Shawnee, Oklahoma, 74804
SSM Health Pharmacy (formerly The Clinic Pharmacy) has a mixed reputation. While some customers appreciate the convenience and friendly staff, many others report significant issues with insurance processing, communication, and prescription fulfillment. There are also serious allegations of rude and discriminatory behavior, which have left many long-term customers feeling alienated and looking for other options.
We analyze 73 public reviews for SSM Health Pharmacy using our data models and filter out spam to highlight only authentic feedback.
If you have insurance issues, call your provider directly to resolve them, as the pharmacy staff may not always be able to assist.
✓ What Works Well
- Convenient location
- Helpful app and notifications
- Some friendly staff
✗ Areas to Improve
- Insurance processing issues
- Poor communication
- Allegations of rude/discriminatory behavior
- Why is my copay different?
- Can you help with insurance issues?
- Why is my prescription delayed?
Service has declined since the change.
Staff can be hit or miss.
Insurance issues are a major pain point.
- Category Health & Medical
- City Shawnee
- State Oklahoma
- Postcode 74804
- Country United States
