SSM Health St. Mary's Hospital - Centralia
400 N Pleasant Ave, Centralia, Illinois, 62801
Experiences at this hospital are extremely mixed. Many patients report excellent, life-saving care from specific doctors and nurses, praising their professionalism and compassion. However, there are significant concerns regarding ER wait times, communication issues, and the quality of hospital food. Some patients feel the facility is understaffed and that administrative processes are lacking, leading to a frustrating experience for those in need of urgent care.
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If you have a non-emergency, consider other options, as the ER can be overwhelmed.
✓ What Works Well
- Some highly skilled and caring doctors
- Prompt treatment for critical emergencies
- Clean facilities in some areas
✗ Areas to Improve
- Long ER wait times
- Poor communication between departments
- Subpar food quality
- Why is the ER wait so long?
- How can I get an update on my family member?
Life-saving care when it mattered
Administrative staff needs better training
Food is not fit for consumption
- Category Health & Medical
- City Centralia
- State Illinois
- Postcode 62801
- Country United States
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