SSM Health Urgent Care
Health & Medical · Urgent Care

SSM Health Urgent Care

711 Veterans Memorial Pkwy, St Charles, Missouri, 63303

Google Maps Updated: 19 May 2026
Authenticity Score: 62/100
About

Reviews for this location are highly inconsistent. Some patients report excellent, compassionate care, while others describe long waits, dismissive staff, and billing frustrations. It seems to be a facility where the quality of experience depends heavily on the specific staff on duty.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for SSM Health Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 35/100
Pro Tip

Schedule an appointment online to try and minimize your wait time.

Online scheduling
Clean environment
Pros & Cons

✓ What Works Well

  • Some compassionate staff
  • Clean facility
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Dismissive service
  • Billing confusion
Frequently Asked Questions
  • Why is the wait so long?
  • Is the billing accurate?
  • Are they professional?
User Feedback

Hit or miss

Great care, bad admin

Wait times are a gamble