St. Charles Family Dental
173 St Patricks Dr, Suite 204, Waldorf, Maryland, 20603
Patients generally have a positive experience, often describing the staff as friendly and the office as clean. However, there are recurring complaints about long wait times, unprofessionalism from some front desk staff, and billing issues. While many patients feel like family, others have had frustrating experiences that have led them to seek care elsewhere.
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If you have a billing issue, ask to speak with the office manager directly and document your conversation.
✓ What Works Well
- Friendly and welcoming staff
- Clean and modern office
- Good with families
✗ Areas to Improve
- Long wait times
- Unprofessional front desk staff
- Billing and insurance issues
- Why is the wait so long?
- Can I speak to a manager?
They treat you like family.
The front desk can be rude.
Wait times are often excessive.
- Category Health & Medical
- City Waldorf
- State Maryland
- Postcode 20603
- Country United States
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