23829 Little Mack Ave, St Clair Shores, Michigan, 48080
This practice is highly regarded for its surgical expertise, with many patients reporting excellent outcomes for knee and hip replacements. However, the administrative side is a major pain point. Patients frequently complain about long wait times, poor phone communication, and rude staff. While the clinical care is top-tier, the overall experience is often marred by administrative inefficiency.
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Plan for a long wait and bring something to do; the clinical care is worth it, but the office is notoriously slow.
✓ What Works Well
✗ Areas to Improve
Great surgeons, but the office management is a disaster.
Expect to wait hours for your appointment.
Excellent clinical care, but the administrative side is frustrating.